Hamilton Centre - The relational effect: relationality as the strongest predictor of treatment outcomes (In-person)

Connections are essential in healthcare, and in AOD and Mental Health services they are central to both client outcomes and workforce wellbeing. In the context of integrated care, the most important connection we can form is the therapeutic relationship - with individuals, the team and the health service system itself.

Together, we'll explore what relational practice looks like in integrated care and how it supports therapeutic relationships. We'll also focus on intentional communication, using practical examples and techniques to support trust, respect and collaboration in everyday practice.

This workshop will examine the unique and essential therapeutic relationships built between healthcare workers, peers, family and carers, and how these relationships can influence engagement with services more broadly.

But what happens when it all goes wrong? While relational theory helps us understand how strong connections are formed, the reality in practice can be more complex. Miscommunication, misunderstanding and differing perspectives can happen. This workshop will unpack common causes of rupture and explore ​strategies and techniques to prevent or minimise their impact, as well as approaches to repairing relationships when rupture has occurred.

Join us to dive into the single most important element of great healthcare!

Please note there will be an opportunity to attend a reflective practice session following the workshop – more information on this is on the Hamilton Centre website.

This workshop is aimed at Victorian AOD and mental health workers. Offered by the Hamilton Centre and funded by the Victorian Department of Health.